Clear preparation for your visit
Access essential checklists, downloadable intake forms, and insurance details designed to make your care transition as smooth and stress-free as possible.
Your dedicated care navigator
We pair every patient with a personal care coordinator who manages your scheduling, transfers medical records, and handles insurance pre-authorizations so you can focus entirely on recovery.
No endless phone trees or administrative hurdles. Your navigator is your single point of contact, ensuring your clinical team is fully aligned before you even walk through our doors.
Preparing for your visit
Pre-Arrival Checklist
1. Confirm pre-authorization with your care navigator at least 48 hours prior to your scheduled arrival.
2. Review fasting guidelines provided by your clinical team for surgical or diagnostic imaging appointments.
3. Bring a valid photo ID, your insurance card, and all current prescription bottles in their original packaging.
Insurance & FAQs
Which insurance plans do you accept?
How early should I arrive for my appointment?
We accept most major regional commercial insurance networks, Medicare, and Medicaid. Your care navigator will verify your specific coverage and handle all pre-authorizations before your appointment.
We recommend arriving 15 minutes before your scheduled time. This allows your personal navigator to review your records and ensure a seamless handoff to your clinical team.
When should I complete my intake forms?
Can a family member accompany me?
Please download and complete your forms prior to arrival. You can submit them securely online through our portal or bring printed copies to your coordinator at check-in.
Yes. We encourage having a family caregiver present during consultations and discharge planning. Your care navigator will coordinate comfortable accommodations for them.